ADA Demand Letter Playbook
A step-by-step guide for your response and ongoing compliance
You’ve received an ADA (Americans with Disabilities Act) demand letter claiming your organization’s website or app is inaccessible to people with disabilities. Now what?
How you react is key, and time is of the essence. The good news is, you don’t have to do it alone.
We’ve consulted with our expert accessibility and compliance attorneys to create this comprehensive guide, leading you through key considerations as you determine how to move forward.
In this six-step guide, you’ll learn:
- Critical first steps to take before responding to a demand letter
- The role of a comprehensive digital asset audit and what you can expect
- Best practices for future-proofing your compliance efforts